Shipping Policy
We know you are ready to start your journey toward a life of relief and relaxation. We work hard to ensure your innovation arrives safely and quickly.
1. Shipping Costs
-
Standard Shipping: FREE
-
Express Shipping: Available at checkout for an additional fee
2. Processing Times
-
All orders are processed within 3-7 business days.
-
Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Estimates
Once your order has been processed, you can expect your package within:
-
Standard Shipping: 3–7 business days.
-
Express Shipping: 1–3 business days. (Please note: Delivery times are estimates and may vary based on your location.)
4. Order Tracking
As soon as your package leaves our warehouse, we will send you a shipping confirmation email containing your tracking number. You can monitor your journey to relief every step of the way.
5. Damaged Packages
If your product arrives damaged during transit, please contact us immediately at [firefizz@outlook.com] with a photo of the packaging. We will send a replacement right away at no extra cost to you.
6. International Shipping
We currently ship to . Please note that customers are responsible for any local customs duties or taxes.
